Working Further on this today with our software provider. Hope to have it completed today, More Updates to come.
Posted Jun 21, 2021 - 13:28 MDT
Update
This project is getting closer to being completed. Still working with the vendor to get logins working, and tickets loading in the billing portal. I will have another update on this this week. Thanks
Posted Jun 10, 2021 - 09:30 MDT
Update
This case is still not resolved. We are working with our support portal team and billing team to get it figured out.
Posted May 19, 2021 - 15:30 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 19, 2021 - 12:00 MDT
Scheduled
We are continuing work on our support portal login system. Currently the users are all in there, but cannot login. We are working on syncing password info over.
Posted May 19, 2021 - 11:56 MDT
This scheduled maintenance affects: RFE Hosting Services (Billing Portal, Support Portal).